Starbucks.com Website Review & Ratings + Starbucks Coupons
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Starbucks.com Website Review & Ratings + Starbucks Coupons

Starbucks is one of the premiere speciality coffeehouses in the world. Starbucks started a little over forty years ago with a single coffeehouse in the United States and has expanded from there to over 17,000 stores located in 55 countries. Today, Starbucks is the largest coffeehouse company in the world. Starbucks also sells their Starbucks-brand coffees and ice-creams in numerous grocery stores.

Starbucks is best known for their specialty coffee, but they also sell many other hot and cold drinks, coffee beans, food, and coffee oriented items like coffee mugs, travel mugs, coffee makers and grinders. Starbucks’ online store offers a wide variety of Starbucks’ renowned products:

Starbucks: What makes it different?

There are a multitude of coffeehouses throughout the United States and there are numerous online store that specialize in coffee, but there is only one Starbucks. Starbucks stands out from their competitors in so many ways, from their excellent quality products and great selection, friendly customers service, thousands of stores, environmental commitment, to their excellent online store.

  • Starbucks’ subscription: Customers that love Starbucks can sign up online for a Starbucks subscription so they get their favourite Starbucks products delivered right to the door regularly. 
  • Starbucks Card: Starbucks offers customers a fast and easy way to grab their daily Starbucks fix, a Starbucks card. Customers can prepay for a Starbucks card so can simply put their Starbucks purchases on the card instead of worrying about carrying cash. Customers can also put their prepaid Starbucks card on their mobile phone so they can simply pay with their phone instead of carrying the card. Starbucks cards make a great gift for family and friends, and for yourself!
  • Community and environmental responsibility: Unlike so many other companies that only care about making money, Starbucks cares about being a responsibility member of their community and the world. Starbucks is involved in youth and community services, the Ethos water fund and has the Starbucks Foundation. They are committed to buying all their products from ethical sources and strives to constantly lower their carbon footprint through recycling, and energy and water conservation. Starbucks also goes out of their way to ensure their menu includes numerous healthy choices and welcome diversity in their products, people and company.
  • Nutritional Guide: Many companies are reluctant to openly display the nutritional value of their food and drinks, but not Starbucks. Starbucks’ webpage has a complete nutritional guide of all the food and drinks sold in their stores so customers know exactly what they are getting. 
  • Free Wi-Fi: Starbucks is so much more than just a good cup of coffee, it’s a friendly environment where people can be comfortable to sit back and enjoy a drink. All company-owned Starbucks located in the USA and Canada offer free unlimited wi-fi for all their customers to enjoy. 
  • Quality: The biggest thing that makes Starbucks’ stand out from their competition is quality. Starbucks not only offers the very best quality products, they offer quality customer service. 
Starbucks vs. primary competitors (sites similar to Starbucks)

Starbucks is an elite specialty coffee shop that does not have a lot of close competitors, especially in the United States. The popular investment website Wikinvest says that Starbucks two biggest competitors are Caribou Coffee and Dunkin Donuts. All three companies, Starbucks, Caribou Coffee and Dunkin Donuts, have online stores where customers can shop for their great merchandise, and hundreds to thousands of retail store for customers to visit and enjoy. All three stores specialize in coffee and have their own brands; however, Starbucks and Caribou Coffee have a far vaster coffee selection than Dunkin Donuts does. 

Stores: All three companies have an online store where customers can order all their great coffees and other products. All three companies have a large amount of stores in the United States and have stores internationally. However, Starbucks has far more stores than the other two companies. 

Starbucks:

  • online store
  • over 12,500 store throughout the USA
  • Over 17,000 stores worldwide

Caribou Coffee:

  • Online store
  • Over 400 stores throughout the USA
  • Over 520 stores worldwide

Dunkin Donuts:

  • Online store
  • Over 6500 store throughout the USA
  • Over 9500 stores worldwide

Online store products: all three stores have great online stores that sell all their trademark coffees and teas; however, Starbucks offers a greater variety of products than the other two stores do.

Starbucks:

  • Coffees
  • Teas
  • Coffee and Tea equipment and accessories
  • Drinkware
  • Syrups and sauces
  • Hot cocoa and treats
  • Music and books
  • Apparel
  • Office coffee equipment

Caribou Coffee:

  • Coffees
  • Teas
  • Drinkware
  • Coffee and Tea equipment and accessories
  • Apparel
  • Gift baskets

Dunkin Donuts:

  • Coffees
  • Teas
  • Drinkware
  • Coffee and Tea equipment and accessories
  • Apparel

In-store free wi-fi: All three stores offer free customer wi-fi in select locations. 

Starbucks: 

  • Free wi-fi at all company owned USA and Canada locations

Caribou Coffee:

  • Free wi-fi in some locations.

Dunkin Donuts:

  • Free wi-fi in some locations.

Fair trade and organic products: Both Starbucks and Caribou Coffee offer fair trade and organic products, Dunkin Donuts does not.

Starbucks:

  • Organic and fair trade coffee

Caribou Coffee:

  • Organic and fair trade coffee
  • Organic apparel

Dunkin Donuts:

  • No organic or free trade products. 
Starbucks: Pricing & packages

Starbucks and Caribou Coffee have very similar prices, while Dunkin Donuts is far cheaper than the other two stores. The biggest reason for the price difference between the three stores is that Starbucks and Caribou Coffee carry fair trade and organic products while Dunkin Donuts does not. In an overall price compariosn of Starbucks and Caribou Coffee, Caribou is slightly less expensive on most products. 

In a price comparison of three similar products sold in all three stores, Dunkin Donuts was cheapest on all three products. 

1 lb. of house/signature blend coffee

  • Starbucks: $11.99
  • Caribou Coffee: $12.99
  • Dunkin Donuts: $8.99

Stainless Steel 14-16oz. Mug/tumbler

  • Starbucks: $19.95
  • Caribou Coffee: $17.99
  • Dunkin Donuts: $8.99

Classic logo Hat

  • Starbucks: $15.00
  • Caribou Coffee: $11.99
  • Dunkin Donuts: $10.99
Starbucks: Product images & screenshots
Starbucks Coupons
Starbucks: Customer reviews & comments

There were numerous customer reviews online for Starbucks in general and for Starbucks’ online store; overall, the reviews were very positive. The popular review site Epinions, has 19 customer reviews for Starbucks’ online store, overall customers gave it a 4½ star rating out of five. Customers raved about their fantastic coffees, many calling it the best in the world. However, there were a few complaints about how expensive the coffee was and that the shipping cost were also quite pricey. Most customers, even those who felt it was a bit expensive, felt it was well worth the money and were very happy to enjoy Starbucks’ coffee in their own homes. 

Some customers reviews for Starbucks’ online store:

“I think Starbucks has speed delivery .They get your order to you fast The coffee is great and very ……”

“Starbucks Online offers a quick, efficient way to order everything one needs to brew that all-too familiar scented java at home…….”

“I have been a Starbucks customer since their earliest days. So I was very happy to find them online. The online Starbucks has the same friendly, informative ambience their stores do. Ordering gifts for friends and family is easy and quick……”

“I am in love with Starbucks they make Amazing Coffee BEST IN THE WORLD NO DOUBT I am in love! I had a question or concern and i gave them a call and they addressed my situation perfectly and sent me compensation ……”

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Comments (6)

great review as I starbucks.

voted up! love star bucks coffee...

I prefer Dunkin' Donuts. Nice review.

I have never been to a Starbucks, I think the nearest one is 1 hour away.

Nice post! This is a favorite in my household...but I'll pass, give me Dunkin' Donuts or Gloria Jeans...Decaf. Thanks for posting. Already voted this one up ;-)

Im not happy with some of your places the service is not that good they forget what your order is and give the wrong order they are durty and not manage good at all the one at square one is very durty not good management there its ashame people are going to get sick if they are open 24 hours it must be cleaned more often its food and drink where the hygiene going out the window people need be better training instead they stand around and do nothing they dont wont to work to fast pace theres mybe one or two do all the work your cakes are good your hot chocolate is and tea exs. Please clean your stores better higher cleaners for your stores and its that's all they do and the other worker don't have to work and don't have to worrie they just surve customers  kp 

Customer Reviews
Starbucks Average Rating:
(4 ratings)
Starbucks 5 out of 5 based on 4 ratings. 4 user reviews.
Julie Diana — 64 months ago
5.0 Star Rating: Highly Recommended
“personalized service, customer service”

If you want personalized and high quality customer service, Starbucks is the place to be. In our area it is the first coffee shop that really takes the time to get the customer's name. After a while, other coffee shops and fast food chains are now getting the names of customers because they knew that it really can create a positive impact to customer retention because this simple strategy personalizes the service they provide.

Secondly, Starbucks never fails to innovate an... read more

Teresa Conti — 68 months ago
4.0 Star Rating: Recommended
“Good products”

Starbucks has good products, but I find them a little pricey these days.

karla luna — 68 months ago
5.0 Star Rating: Highly Recommended
“I love Starbucks”

its just totally delicious and i love going there, there is always peace inside the store and the coffee is awesome. good coffe, around good people.

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